Phoenix, Arizona

Territory Sales Representative (Based in Phoenix, Arizona)

The purpose of the TSR is to travel within the defined territory promoting Hafele hardware (cabinet and architectural) to manufacturers, designers, engineers and architects.  The focus is on sales and support to existing customers and specifiers, and development of customers and specifiers determined to have good potential.

Essential Duties & Responsibilities:

• Develop and maintain a detailed sales and support plan for the territory
• Travel daily within the territory to visit customers, potential customers and specifiers
• Maintain consistent contact with customers to maintain a high degree of customer satisfaction
• Develop a daily agenda of customer visits to demonstrate current and speculative products and assist in customer hardware decisions including new product development.  Determine the customer's needs
• Provide accurate reports on daily activities to Sales Management at regular intervals
• Prepare price quotations and write orders subject to approval by Hafele Management
• Maintain detailed files on previous, current and future customer product presentations and associated meetings
• Travel to trade shows within and outside of the territory.  This may include nights and weekends. 
• Participate in requreid training (product, computer, sales, etcc) within and outside of the territory
• Keep company informed on competitive products, promotional matter, sales techniques, pricing, warranty and marketing policies
• Complete product and market research reports as directed by sales and Marketing Management
• Communicate as needed with Customer Service, Sales Management, Marketing Management and other internal personnel via phone, fax and e-mail regarding customer activities on a regular basis.
• Maintain a home office to conduct business exclusively for Hafele America Co.

Qualifications:

To perform this job sucessfully, an indivdual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Resonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelors degree from a four year college or university and 1 to 2 years of related sales experience; or an equivalent combination of education and experience.

Language Skills

Ability to read, analyze and interpret general business documents, technical procedures and basic technical drawings. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and to respond to inquiries from managers and customers. Basic computer skills are required.

Mathematical Skills

Ability to calculate figures and amounts, such as discounts, proportions, percentages, area, circumference, volume, metric conversions, and apply basic concepts of algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical and diagram form and deal with abstract and concrete variables.

Physical Demands

Physical demands of the position include travel to the customer’s place of business , use of hands to demonstrate products, good verbal skills and the ability to lift up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment varies as to the customer’s business.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.