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Customer Service

Hafele America Co.
7:30 a.m. to 8:00 p.m. EST

Tel : 1.800.423.3531
Fax: 1.800.325.6197

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Hafele's services are designed to assist you and your business.

Showrooms

Find out about products and trends in Hafele showrooms. See interesting hardware applications. Participate in industry related workshops and seminars. Earn professional continuing education credits. more

Octashop Display System

Oktashop allows you to present your customers with a wide range of options in an appealing, uniform display of Häfele products. more

Hafele Online® Order Center

Ordering with Hafele Online® Order Center is easy. You can view and obtain pricing, check product availability, place or track your order. All on your schedule - 7 x 24 x 365. more

Tec-Service CAD

Our CAD library provides you with drawings and dimensions for your furniture, cabinet, production and project planning. Registration required. more

Dynamic Product Lines

One stop shopping from a market leader saves you time and money. more

Catalogs and Brochures

User-friendly catalogs and brochures designed with you in mind. All technical specifications and installation notes are presented in one easy to read format. more

Dealer Support

For authorized Hafele dealers only. Download forms and other resources to support your business. more

Development and Worldwide Procurement

With a worldwide network of Häfele product and purchasing specialists we find perfect solutions for our customers. more

Reference Library

This is where you will find project references, product test certificates, mounting/installation instructions and videoclips. more

Packaging Services

At Hafele America, we have the ability to provide you with customized packaging solutions that can help you operate more efficiently. more

Direct Delivery

Hafele America has two distribution centers in the U.S. which stock our comprehensive line of hardware. more

Quality Management System

Hafele America Co, (Archdale, NC), Quality Management System has been certified by the UL Registrar to the ISO 9001:2000 standard since 2003. more

Distribution Logistics

A highly-developed distribution logistics system allows Hafele America to meet the most demanding customer requirements. more

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