How to place an order on our website.
UPLOADING ITEMS TO THE SHOPPING CART
You may upload a list of up to 50 Items into the Shopping Cart using an Excel file. Click the "Select File" button in the My Account section or the "Upload File" in the Shopping Cart. You will be able to upload a file from your hard drive, then add those Items to the Shopping Cart.
LIMIT is 50 Items.
The format of the file must have a header row as shown - and three columns. The file can be an XLS, or XLSX file. After loading and adding to the Cart the Items and Quantities will transfer to your Cart. However, you should review the Cart to make sure that all Items were added correctly and that they are available.
USING DIRECT ENTRY
You may add Items to you Shopping Cart at any time using the "Direct Entry" feature. You will find this in the top navigation next to the Cart icon. Just select this feature and you will be able to enter the Item Number, Quantity and the Ship/Job Reference number (this is Optional).
After you enter the Item Number and Quantity- the system will verify the Item number. If not correct you will receive a message asking you to check the Item number you entered. You may enter as many Items as you wish by selecting
"> add further items"
at the bottom left of the window.
Press the "Add to Cart" button to add these Items to your Cart.
SELECT A SHIPPING ADDRESS
After selecting Checkout from the Shopping Cart page, you will start the ordering process by selecting a Shipping Address. You will be shown a listing of all the Shipping Addresses available for your Account. If you do not see a valid address for your account, please contact our Customer Service team for assistance.
SELECT A SHIPPING METHOD
After you select a Shipping Address you will have an opportunity to select a Shipping Method for your order. You may prefer expedited shipping or our standard shipping option. The associated rates for your order will be displayed for each option. The Standard Shipping method will be the default selection.
Shipping charges may vary depending on the Item. You will see these charges on the Order Review page. In some cases you may qualify for Free Shipping. If so this will be displayed on the Place Order page.
Many of our customers have accounts that invoice directly to their billing address. This is convenient for customers that purchase often from our website. If you would like to have this option please contact our Customer Service team or our Credit Department.
If you are using a credit card as a form of payment, you will either see cards that you have previously used, or have the opportunity to enter a new card.
REVIEW AND PLACE ORDER
Once you have made all your selections you will be able to review your Order and make any modifications prior to placing your order. Once you are satisfied with your selections press the Place Your Order button and your order will be processed.
You will receive a confirmation email containing the Order information.