When ordering the software (SW) module for the first time, you can choose between shipping via USB stick or e-mail. If sent by e-mail you only receive the licence data (licence file and licence key). The software manual and system requirements are provided on the homepage under the software catalogue numbers.
Software extensions (SWX software extension) are principally sent by e-mail. However, if an SWX extension is already included in the initial order, the delivery method of the basic software licence applies.
Since only one licence can be generated for each project, it must be ensured that all modules (SW and SWX) are included in one single order when ordering for the first time.
Even with repeat orders, no new individual licence is generated, but an extended version of the (already existing) one.
Important: With the first order, the completed Dialock project report must be submitted. For more information, please contact your responsible Dialock representative.
The licence is created after checking the information.
The licence file and the licence key are sent exclusively by e-mail to the responsible Dialock technician for security reasons.