Quality Management

Our commitment to Quality Management ensures that our products and services are safe, reliable and of the highest quality. Internally, this focus helps minimize waste, reduce errors and increase productivity. All these factors contribute to our highly competitive market position.

Häfele America is ISO 9001 Certified

Häfele America Co. achieved its ISO 9001:2015 certification in July 2018 with a renewal having been granted in 2021. Our scope of certification includes the distribution of furniture and cabinet hardware, and of lighting components and fittings. Our certification also covers packaging and kitting of hardware, and cutting of material to customer specifications.

Häfele has maintained ISO certification and consistently updated to new iterations of the standard since 1994. This history of certification provides independent verification to our customers and stakeholders that we are a quality-conscious company. Our ISO 9001 certification distinguish us as an organization committed to doing whatever it takes to provide the best possible products and services.

We are constantly improving our Quality Management System to ensure that we meet all applicable legal and regulatory requirements. But most of all we’re looking for ways to meet and exceed customer requirements with every transaction we perform.