Frequently Asked Questions

Please review the list of Topics below.  If you can't find an answer here please contact our Customer Service team at 800.423.3531.

And thanks for choosing Häfele!


**IMPORTANT **   Supported Web Browsers:

We support the following internet browsers.  We recommend that you download and use the latest version of all Browsers.

Compatible browsers with our website:

Chrome 40.0 and higher

Internet Explorer  11.0 and higher

Windows EDGE 16.0

Firefox 35.0 and higher

Safari 9.0 and higher


Select a Topic Below:



Häfele Customer Accounts

Logging on to the Häfele Website       

Placing Orders on the Häfele Website

Product Availability; Shipping; Returns Policy

Häfele Dealers and Resellers